Legal notice

LEGAL NOTICE

POOT EN PELS
Last updated: 26 October 2026

  1. WEBSITE OWNER AND OPERATOR

This website is owned and operated by ANCHORLINE INVESTMENTS (Pty) Ltd, trading as Poot en Pels.

Legal entity: ANCHORLINE INVESTMENTS (Pty) Ltd
Company registration number: 2025/977460/07
Legal status: Private company
Country of registration: South Africa
Trading name: Poot en Pels
Website: https://www.pootenpels.co.za

References to “Poot en Pels”, “we”, “us” and “our” mean ANCHORLINE INVESTMENTS (Pty) Ltd.

  1. CUSTOMER CONTACT

Please use the contact form on our website for product enquiries, order assistance, delivery queries, returns, refunds and complaints.

For enquiries concerning a purchase, include your order number and a clear description of your request.

The contact form is our standard customer-service channel. This does not restrict your right to deliver legal notices by any legally recognised method or to approach an appropriate regulator, ombud or court.

  1. APPLICABLE STORE POLICIES

Use of our website and purchases from our store are governed by the applicable Terms of Service, Shipping Policy, Return and Refund Policy and Privacy Policy.

Please review these policies before placing an order. They explain the terms of purchase, delivery arrangements, available remedies and how we handle personal information.

This Legal Notice supplements those policies and does not replace them.

  1. WEBSITE AND PRODUCT INFORMATION

We take reasonable care to provide accurate and clear information about our products, prices and services.

If we discover an error, we will correct it and, where it affects an existing order, communicate with the customer and resolve the matter in accordance with applicable law.

Changes to website content do not retrospectively alter an accepted order or remove rights arising from product descriptions, representations or guarantees made at the time of purchase.

  1. INTELLECTUAL PROPERTY

Unless otherwise stated, original website content, including text, branding, graphics, photographs and designs, belongs to ANCHORLINE INVESTMENTS (Pty) Ltd or is used with the permission of the relevant rights holder.

You may browse the website for personal shopping purposes and save or print information needed for your purchase records.

You may not reproduce, distribute, modify or commercially exploit protected content without the relevant rights holder’s permission, except where permitted by law.

Third-party names, trademarks and content remain the property of their respective owners. Their appearance does not, by itself, imply endorsement or affiliation.

  1. EXTERNAL LINKS

Our website may contain links to third-party websites or services. We do not control their content or privacy practices.

Please review the relevant third party’s terms before using its services. Our use of payment providers, couriers or other service providers does not remove our obligations as the seller.

  1. PERSONAL INFORMATION

Our collection and use of personal information are explained in our Privacy Policy.

Please use the website contact form for privacy-related enquiries or requests. We may request reasonable verification of your identity before releasing personal information or acting on a request concerning it.

  1. CONSUMER RIGHTS AND LIABILITY

Nothing in this Legal Notice excludes or limits any right or remedy available under applicable South African law.

In particular, nothing excludes liability for fraud, gross negligence, unsafe or defective products, or any other liability that cannot lawfully be excluded.

No statement in this notice should be interpreted as requiring a customer to waive statutory consumer rights.

  1. GOVERNING LAW

This website and transactions with Poot en Pels are governed by the laws of the Republic of South Africa.

Disputes may be referred to an appropriate ombud, regulator or court with jurisdiction, subject to applicable law.

  1. UPDATES TO THIS NOTICE

We may update this Legal Notice when our business details or legal requirements change. The latest version will be published on this page with an updated date.

Updates do not retrospectively remove rights or change the terms of an existing purchase.

For assistance, please use the contact form at:

https://www.pootenpels.co.za